Information for New Patients
- Where are you? How do I get there?
- Is there parking nearby?
- When are the clinics open?
- Are animals allowed?
- Do I need OHIP coverage? What if I am covered by another health plan?
- Are there services that are not covered by OHIP?
- I just had a baby and need to bring my newborn baby in to see the doctor - what do I do?
- I have been referred to Magenta Health by the Healthcare Connect service, what do I do next?
- What languages are spoken?
Information for Existing Patients
- How do I schedule an appointment?
- How do I cancel or reschedule an appointment?
- How do I change my online scheduling password or email address?
Medical Questions & Requests
- How can I ask my doctor medical questions or make medical requests?
- How can I request a copy of my medical records?
- How can I have my prescription renewed without coming in to see my doctor?
- Where can I have my prescription filled?
Blood and Imaging Tests
- Where do I go to get my blood/imaging test done?
- How do I obtain a copy of my imaging reports / scans / films / disk / etc ...
Contact Information and OHIP
- I changed my email address, phone number, or mailing address - how do I notify the clinic?
- My OHIP is expired, or is about to expire - what should I do?
- I renewed my OHIP card - how do I notify the clinic?
Additional Clinic Policies and Information
- Information on uninsured services and block fees
- Patient Communication Policy
- Technology Use Policy
- Protecting Patient Privacy
- Physician Switching Policy
- Seeing Multiple Magenta Health Physicians
- Other Health Care Providers
- Vaccination Policy
- Fragrance Free Policy
Useful Links and Patient Education Resources
Our physicians have compiled a list of websites they commonly recommend to their patients. We will be adding to this list as time goes on, so please keep checking back.