Clinic Hours

The regular clinic hours are Monday - Friday, 9:00am - 4:00pm. Please note that each physician will set his/her own clinic schedule, which may differ somewhat from regular clinic hours. To book an appointment with your physician and/or to view his or her availability, please use the online booking link provided to you by your doctor during your initial intake appointment.

Types of Clinic Appointments

We have set up the clinic schedule with a view to promote continuity of patient care, and to minimize the use of outside walk-in-clinics by our patients. This includes the provision of same-day and after-hours appointments for patients who have urgent medical issues.

Regular Appointment

Regular appointments are usually scheduled during the regular clinic hours noted above, and are almost always with your own physician. These appointments can typically be scheduled up to 90 days in advance.

Last Minute Appointment

Every day that your physician is working in clinic, he/she will make a number of daytime appointments available that cannot be booked until 24-48 hours in advance. Additionally, when your physician is away from the clinic (e.g. educational conferences, vacation), his or her colleagues will dedicate a similar number of appointments to the absent physician's patients. These appointments are therefore usually with your own physician, but not necessarily so.

Please note these appointments are for urgent matters only. For example, please do not use this option to schedule an appointment in regards to a long-term or ongoing issue.

After-Hours (Evening & Weekend) Appointment

After-hours appointments are currently available on Monday to Thursday evenings from 5:00pm - 8:00pm and on Saturday from 10:00am - 1:00pm. These appointments can be booked 24-48 hours in advance. The physicians at Magenta Health will take turns working these evening and weekend shifts, so you will not necessarily see your own physician during one of these appointments. Please note these appointments are for urgent matters only. For example, please do not use this option to schedule an appointment in regards to a long-term or ongoing issue.

As our number of physicians grow, we will try to expand our after-hours coverage, so stay tuned!

Periodic Health Exam (a.k.a. Preventative Health Exam / Physical Exam)

Periodic health exams focus on preventative health. They are recommended every 1 - 3 years depending on your age. Please see your doctor regularly for any new or ongoing concerns.

Periodic health exams are permitted by OHIP once every 12+ months for every patient age 2 years and up. These appointments are always with your own physician. These appointments can be scheduled up to 13 months in advance.

Well Baby Visit

Well baby visits are routine check-up exams (and immunizations if applicable) for children under the age of 2. These appointments usually occur when the child is 1 week, 1 month, 2 months, 4 months, 6 months, 9 months, 12 months, 15 months, and 18 months old, although your doctor may recommend a different timing and/or frequency in certain circumstances. These appointments are always with your own physician. These appointments can be scheduled up to 90 days in advance.

What do I do if I have an urgent medical issue?

If you have a medical emergency, please contact your local Emergency Services at 9-1-1 or go to your nearest Emergency Room.

If you do not feel this is necessary, but feel that you need medical attention urgently, our physicians reserve certain appointment timeslots to be last minute appointments, as noted above. Use the online booking link provided to you by email to schedule one of these appointment timeslots.