Is that a robot in the Riverside waiting room??

Patients who attend the Riverside clinic might have noticed a new addition to the waiting room lately.

Is it a robot? Is it a pharmacy? What is it?

It’s both! A robot pharmacy or in proper terminology: a pharmacy kiosk.

Just like our Midtown and Beach clinic locations, the Riverside clinic now also has a pharmacy partner for the convenience of our patients.

Some differences from traditional pharmacies is that the kiosk does NOT dispense narcotics, refrigerated or compound medications. Other than that, you can find prescription medications, over-the-counter items such as Aspirin or Tylenol, and some standard everyday items such as lip balm.

See below for more information from SpotRx about their pharmacy kiosk. You can request a demo or speak to a pharmacist by tapping the “Need Assistance” option on the kiosk.

SpotRxBlog.png

We're hiring!

****June 24, 2019 EDIT - Thank you to all applicants. The application process is now complete for this hiring round. We have filled both positions.****

Magenta Health (www.magentahealth.ca) seeks to hire two full-time medical administrative support staff to work at our clinic locations. We are dedicated to delivering superior patient care in a warm and welcoming environment while leveraging technology in an innovative way to improve patient care and access.

Our belief is that great patient care starts with caring support staff, so we look for individuals who enjoy interacting with people from all walks of life. If you are interested in joining our incredible team, we’d love to hear from you!

We firmly believe technology and online tools (such as online appointment scheduling and patient messaging) can enhance patient care and streamline the operation of our clinic.  As such, good proficiency with computers and technology is a must, and excellent writing and customer service skills will be highly valued.

Medical experience or related education is not required. The pay will start at $16/hr during the probationary period and then health and dental benefits will be available thereafter.

Details of the position:

  • A Monday to Friday schedule with a combination of 3 evening and 2 daytime shifts

  • Evening shifts will be 12PM - 8PM

  • Daytime shifts will be an 8-hour shift no earlier than 7AM or later than 6PM

  • Majority of shifts will be at Riverside or Beach clinics

  • Covering the occasional weekday or weekend shift at a location you don't typically work may be required

  • Training will occur mainly at our Riverside and Beach locations

Responsibilities:

  • Primary: managing the day-to-day flow of the clinic, working with patients and physicians, basic medical tasks (training to be provided), cleaning and tidying exam rooms, restocking of rooms, potential reception duties

  • Secondary: administrative tasks such as contacting patients/labs/medical offices, answering phone calls, handling incoming/outgoing faxes, appointment scheduling and other administrative tasks

We are looking for a full-time RPN to join our team!

**May 2019 Update-Thank you to all those who have applied but the position has now been filled

Magenta Health is a network of award winning family medicine clinics in Toronto. Our team is dedicated to delivering great patient care in a warm and welcoming environment. With more patients joining our busy practice we’re looking for a sharp and nimble RPN to support our physician team.

Responsibilities will include administering injections (immunizations, medications, TB testing, allergy shots etc.), gathering vitals (adults and infants), dressing changes, communicating results to patients, answering medical questions, and assisting with minor procedures. You will also be called upon to help with cleaning and tidying of exam rooms, restocking and administrative tasks such as calling patients and communicating with other clinics.  This role will also involve a fair amount of medical/ nursing related administrative tasks.

We firmly believe technology and online tools (such as online appointment scheduling and patient messaging) can enhance patient care and streamline the operation of our clinic. As such, proficiency with computers and technology is a must, and excellent writing skills will be highly valued.

You will be interacting a lot with patients and families, so a good bedside manner is critical. Experience in primary care or in fast paced multi-case environments like an Emergency Department will be highly valued, although not required.  

The position is full-time Monday to Friday. In the long term, the position will be split between our Midtown and Riverside locations. Details to be determined but likely 3 or 4 days a week at our Midtown location and 1 or 2 days a week at our Riverside location. Initial training could be at any of our locations. Since we work as a team, covering shifts at other clinic locations will occasionally be required. Occasional weekend or evening coverage may also be required.

The pay will start at $18/hr with an increase to $20/hr after the equivalent of approximately 3 months full time work. Full time positions also include benefits (after approximately 3 months of full time work).  There is a small stipend for continuing medical education. We are currently seeking to hire for primarily business hours, but well, it’s still medicine, so some of our locations are open until 8PM. There is free coffee.  It’s good! See the application form for more specific shift times.  

To apply, please complete this form.  If you have any questions, please contact us at nurse.hr@magentahealth.ca  

Please note that we’ll start contacting applicants for interviews in the coming weeks aiming for a start date of early / mid April.

We look forward to hearing from you soon! 


Pharmacy Partners sharing space with Magenta Health

At Magenta Health, we are continually looking for ways to enhance the patient experience whether through increasing efficiencies or by providing other services and often leveraging technology whenever possible.

One of these ways is by having pharmacy partners. At the two “new” Magenta Health locations that opened at Midtown and Beaches, in 2017 and 2018 respectively, we have pharmacy partners located right in the same space just off the patient waiting area. 

Our pharmacy partners are independent pharmacist owners who provide great care and advice to all who elect to fill their prescriptions there, whether it is a Magenta Health patient or someone from the surrounding communities.

At Midtown - Northern Rx pharmacy is located directly to your right as you step off the elevator.

At NORTHERN Rx, pharmacist Shaun Toolsie brings with him years of experience working closely with endocrinologists and family physicians as a Certified Diabetes Educator.  While patients are often referred to Shaun when diabetes has already been diagnosed, preventive care is the cornerstone of his pharmacy practice, and anyone that is pre-diabetic or potentially at risk is encouraged to take advantage of this Ministry of Health covered service.  Referrals are not required, simply visit Shaun to find out more.

To better serve the needs of the communities and clinics in which he has practiced, Shaun is also certified by the Centre for Addiction and Mental Health in Opioid Dependence Treatment, and continues to grow his areas of expertise through his collaboration with the physicians at Midtown.  For any of your health related concerns or questions, treatment of minor ailments such as pink eye and winter itch with effective over the counter solutions, patients are always welcomed to drop-in or call.

At Beaches - Queen East Medical Pharmacy is located directly in front as you step in the main entrance door.

Queen East Medical Pharmacy is managed by pharmacist Milson Chan and often the first person you see as you enter the clinic entrance door. Milson provides services such as medication advice, injection administration (seasonal flu shots, travel vaccine, etc.) and can help you save valuable wait time on all your prescriptions.

For more information on store hours and services at Queen East Medical Pharmacy, visit their website or talk to Milson - he will take care of all your medication needs!

Come join our team!

****2019-04-04 EDIT - Thank you to all applicants. The application process is now closed. ****

Magenta Health (www.magentahealth.ca) seeks to hire one full-time medical administrative support staff to work at our clinic locations. We are dedicated to delivering superior patient care in a warm and welcoming environment while leveraging technology in an innovative way to improve patient care and access.

Our belief is that great patient care starts with caring support staff, so we look for individuals who enjoy interacting with people from all walks of life. If you are interested in joining our incredible team, we’d love to hear from you!

We firmly believe technology and online tools (such as online appointment scheduling and patient messaging) can enhance patient care and streamline the operation of our clinic.  As such, proficiency with computers and technology is a must, and excellent writing and customer service skills will be highly valued.

Medical experience or related education is not required. The pay will start at $15/hr during the probationary period and then increase to $16/hr with benefits thereafter.

Details of the position:

  • A Monday to Friday schedule with a combination of 3 evening and 2 daytime shifts

  • Evening shifts will be 12PM - 8PM

  • Daytime shifts will be an 8-hour shift no earlier than 7AM or later than 6PM

  • Majority of shifts will be at Riverside or Beach clinics

  • Covering the occasional weekday or weekend shift at a location you don't typically work may be required

  • Training will occur mainly at our Riverside and Beach locations

Responsibilities:

  • Primary: managing the day-to-day flow of the clinic, working with patients and physicians, basic medical tasks (training to be provided), cleaning and tidying exam rooms, restocking of rooms, reception duties

  • Secondary: administrative tasks such as contacting patients\labs\medical offices, answering phone calls, handling incoming\outgoing faxes, appointment scheduling and other administrative tasks

Dr. Brent Crawford

Magenta Health is pleased to welcome Dr. Brent Crawford to the Beach clinic location at 1874 Queen St. East. Brent will start accepting new patients starting mid-March 2019.

Brent studied biology and psychology at McMaster University in Hamilton, Ontario, where, he also completed his Master of Science degree, exploring the impact of environmental toxins on reproductive health. Brent completed both his medical degree and his post-graduate training in family medicine at the University of Toronto and St. Michael's Hospital downtown. Afterwards, he accepted an additional fellowship in low-risk obstetrics at North York General Hospital. While Brent enjoys providing comprehensive care to patients of all ages, he has special interests in LGBTQ+ health, care of patients living with HIV, and prenatal/obstetrical care. He welcomes pregnant patients at Magenta Health and is part of a team of physicians that deliver at Michael Garron Hospital/Toronto East Health Network.

Auditing OSCAR EMR for Unsigned Notes

It’s been some time since the last time we shared some OSCAR tips / tricks. Here’s a new one for how to audit OSCAR EMR (v15) for unsigned notes.

Why?

Unsigned notes aren’t necessarily visible to other users and so are a common source of user error, seemingly “lost” notes, potential medical error, confusion, repeat tests, etc…

How?

There’s probably a better way using Report By Templates, but we just use the Query by Example feature usually.

There’s two queries to run:

SELECT LEFT(casemgmt_note.note,100) AS "First 100 chars of note", casemgmt_note.demographic_no,demographic.last_name,demographic.first_name, CONCAT(provider.last_name,",",provider.first_name) AS "Provider",SUM(SIGNED) AS cnt FROM casemgmt_note LEFT JOIN demographic ON casemgmt_note.demographic_no = demographic.demographic_no LEFT JOIN provider ON casemgmt_note.provider_no = provider.provider_no GROUP BY casemgmt_note.uuid HAVING cnt = 0 ORDER BY casemgmt_note.provider_no;

SELECT LEFT(casemgmt_tmpsave.note,100) AS "First 100 chars of note", casemgmt_tmpsave.demographic_no,demographic.last_name,demographic.first_name, CONCAT(provider.last_name,",",provider.first_name) AS "Provider" FROM casemgmt_tmpsave LEFT JOIN demographic ON casemgmt_tmpsave.demographic_no = demographic.demographic_no LEFT JOIN provider ON casemgmt_tmpsave.provider_no = provider.provider_no ORDER BY casemgmt_tmpsave.provider_no;

Our understanding is that the first query reveals notes that have been explicitly saved, but not signed, and the second query reveals notes that have been auto-saved, but not explicitly saved or signed.

Dr. Sabrina Chung

Magenta Health is pleased to welcome Dr. Sabrina Chung who will be practicing out of our Riverside location starting in January 2019.

Sabrina graduated with honours in Psychology at the University of Western Ontario where she also later earned her medical degree. She completed her post-graduate training in family medicine at Mount Sinai Hospital in Toronto.

We're looking for a full-time RPN to join our team!

***December 10, 2108 UPDATE: The position has now been filled! We would like to thank everyone who applied!

Magenta Health is an award winning family medicine clinic in Toronto. Our team is dedicated to delivering great patient care in a warm and welcoming environment. With more patients joining our busy practice and a new location opening, we’re looking for a sharp and nimble RPN to support our physician team.

Responsibilities will include administering injections (immunizations, medications, TB testing, allergy shots etc.), gathering vitals (adults and infants), dressing changes, communicating results to patients, answering medical questions, and assisting with minor procedures. You will also be called upon to help with cleaning and tidying of exam rooms, restocking and administrative tasks such as calling patients and communicating with other clinics.  

We firmly believe technology and online tools (such as online appointment scheduling and patient messaging) can enhance patient care and streamline the operation of our clinic. As such, proficiency with computers and technology is a must, and excellent writing skills will be highly valued.

You will be interacting a lot with patients and families, so a good bedside manner is critical. Experience in primary care or in fast paced multi-case environments like an Emergency Department will be highly valued, although not required.  

In the long term, the position will be primarily based at our new Beach Location. Initial training could be at any of our locations. Since we work as a team, covering shifts at other clinic locations will occasionally be required. Occasional weekend or evening coverage may also be required.

The pay will start at $18/hr with an increase to $20/hr after the equivalent of approximately 3 months full time work. Full time positions also include benefits (after approximately 3 months of full time work).  There is a small stipend for continuing medical education. We are currently seeking to hire for primarily business hours, but well, it’s still medicine, so some of our locations are open until 8PM. There is free coffee.  It’s good! See the application form for more specific shift times.  

To apply, please complete this form.  If you have any questions, please contact us at hr+questions@magentahealth.ca.  Please note that we’ll start contacting applicants for interviews in the coming weeks aiming for a start date of early / mid December.

We look forward to hearing from you soon! 

All Flu Vaccines Back in Stock at Riverside and Beaches Locations!

Just a quick update to let everyone know that all versions of the flu vaccines are now back in stock at our Riverside and Beach locations! Book your appointments here!

However our Eglinton clinic still does not have any of the high dose flu vaccine (preferred vaccine for those who are 65+) or the nasal spray (one of the options for kids 2-17 years of age).

For those who are 65 + and would like to be seen at our Eglinton Clinic.

As noted in our previous blog post, this year the preferred flu vaccine for those who are 65 years or older is the “high dose” flu vaccine.  This vaccine is preferred as it is expected to provide better protection than the standard flu vaccine for this age group. This vaccine is NOT available at pharmacies.  See here for more info.


We receive all our vaccines from a government pharmacy and we were only provided with a limited supply of the high dose flu vaccine. We have temporarily ran out of the high dose flu vaccine at our Eglinton location.  We expect to receive more of this vaccine very soon, but the exact timing of the delivery is out of our control.

Our suggestion is that when possible, our patients who are 65 year or older get the high dose flu vaccine so that they are best protected from the flu.  This can be done by:

  1. Booking an appointment at our Eglinton location for after November 8, 2018.

  2. Book an appointment at our Beach or Riverside location anytime.

If the above options are not possible, we suggest you get the standard flu vaccine either through our clinic or at one of the many pharmacies offering the standard flu vaccines without an appointment.

We apologize for any inconvenience this may cause.  Please contact the clinic should you have any questions or concerns.

Warm wishes,

Magenta Health

It's time for your annual flu vaccine!

We are writing this post as it is that time of year again when the leaves have turned orange and red and started to fall, and it’s time for your annual flu vaccine.

To learn more, the Ministry of Health and Long Term Care is a excellent resource and does a great job of explaining the flu and the flu vaccine. Toronto Public Health also provides some helpful fact sheets about the flu vaccine for children and adults.

HOW TO GET A FLU VACCINE:

For individuals between the ages of 5 and 64 years old, as an alternative to scheduling an appointment with our clinic, please consider getting a flu vaccine in one of the following ways:

Please consider these alternatives as they’ll likely be more convenient for you, and it will allow us to better serve patients who cannot use the options above, such as our many patients under 5. It is important to  remember to bring your OHIP card if you go elsewhere.

SCHEDULING AN APPOINTMENT AT OUR CLINIC:

This year, Magenta Health will be offering several flu vaccine clinics to help our patients get vaccinated. These clinics will be open to all of our patients who are 6 months of age or older.

We are also offering additional flu vaccine appointments for those who are 12 years or under, 65 years+ and/or at high risk for complications from the flu.

Click here to book a flu vaccine appointment at Magenta Health.

*Important note for our patients who are 65 years or older:

The preferred flu vaccine for those who are 65 years or older is the “high dose” flu vaccine. This is a different vaccine than the standard flu vaccine and it offers better protection against some strains of the flu. The high dose flu vaccine is only available through clinics like ours or through Toronto Public Health. We recommend that you get the high dose flu vaccine through either of these options so that you are best protected from the flu. If you are unable to do so, then we would suggest that you get the standard vaccine at a pharmacy offering the flu vaccine.  ****Important update! We have temporarily ran out of the high dose flu vaccine. Please see here for important details!



Join our amazing team!

*** EDIT *** 2018-11-05: Thank you to all applicants. The application process is now closed.

Magenta Health (www.magentahealth.ca) seeks to hire two full-time medical administrative support staff to work at our clinic locations. Our innovative medical clinics emphasize leveraging technology to improve patient care and access and are dedicated to delivering superior patient care in a warm and welcoming environment.

We believe that great patient care starts with caring support staff, and we’re looking for someone who enjoys interacting with people from all walks of life. If you are interested in joining our incredible team, we’d love to hear from you!

We firmly believe technology and online tools (such as online appointment scheduling and patient messaging) can enhance patient care and streamline the operation of our clinic.  As such, proficiency with computers and technology is a must, and excellent writing and customer service skills will be highly valued.

Medical experience or related education is not required. The pay will start at $15/hr during the probationary period and start at $16/hr with benefits thereafter.

Details of the positions:

Position 1:

  • A Monday to Friday schedule with a combination of early, mid and evening shifts (generally no earlier than 7AM and no later than 8PM)

  • Majority of shifts will be at Riverside or Beach clinics

  • Covering the occasional evening or weekend shift at a location you don't typically work may be required. Training will occur mainly at our Riverside and Beach locations.

Position 2:

  • A Tuesday to Saturday schedule with a combination of early, mid and evening shifts (generally no earlier than 7AM and no later than 8PM)

  • Riverside will be the main clinic location with a few shifts per week at the Beach clinic location

  • Saturday shift may require working 3-4 hours each at Riverside and one of the other clinics (travel expenses between clinics to be covered by Magenta Health)

  • Covering the occasional evening or weekend shift at a location you don't typically work may be required. Training will occur mainly at our Riverside and Beach locations.

Responsibilities:

  • Primary: managing the day-to-day flow of the clinic, working with patients and physicians, basic medical tasks (training to be provided), cleaning and tidying exam rooms, restocking of rooms, reception duties

  • Secondary: administrative tasks such as contacting patients\labs\medical offices, answering phone calls, handling incoming\outgoing faxes, appointment scheduling and other administrative tasks

Dr. Natasha Chadha

We are pleased to welcome Dr. Natasha Chadha to Magenta Health. She will be practicing out of our Beach location starting in September 2018.

Natasha earned her medical degree at Boston University in Massachusetts. She completed her residency training in family medicine with The University of Manitoba, in the small rural town of Dauphin. She is thrilled to be moving to her birth city of Toronto to start her own family practice with Magenta Health.  Natasha enjoys looking after patients of all ages.  

The Beaches clinic at 1874 Queen Street East is now open!

We are delighted to announce that our long-awaited Beaches location at the intersection of Queen and Woodbine is open at last!

Three physicians have moved from our existing Riverside location to the Beaches location:

  • Dr. Nicholas Chong

  • Dr. Cristina Musngi

  • Dr. Matthew Cruickshank (will be accepting new patients on a limited basis in September 2018 - register here)

We have an additional physician who is joining the team in September - register here.

The clinic will grow over time to help ensure after-hours care is conveniently available, as well as ensuring patients have access to medical care during physician leave (e.g. vacations / holidays).

To patients that have recently pre-registered with the clinic; thank you for your patience, we will be sending you appointment invitations soon.

If you live in the area and are looking for a family physician, click here to register.

We are delighted to be joining the Beaches community and look forward to meeting all our new neighbours!