WHAT LANGUAGES ARE SPOKEN AT MAGENTA HEALTH?

Our official policy is that all care provided at Magenta Health is provided only in English

To expand, this is a complicated question for reasons such as the following:

• Many times, family doctors may have some ability to carry on a conversation in languages other than English, but do not have sufficient fluency to competently discuss complex medical issues. For example, a simple conversation in French with your friend is quite different from discussing nuances of medical issues or care.

• Even where there is some verbal fluency for a particular language, doctors may have no ability to read or write in these languages.

• There may not be an overlap between the language(s) that our physicians speak, and the language(s) that our clinic administrative staff speak. For example, even if a patient were able to communicate with a physician in French, clinic administrative staff might not share this ability.
  
  

For this reason, in general, we advise as follows:

• Our official policy is that all care provided at Magenta Health is provided only in English;

• None of our physicians who are currently able to accept new patients have the capability to verbally communicate in any non-English languages.

• If a patient does not speak English, and already has a family doctor/clinic that they are able to communicate well with in another language, we strongly recommend that he or she not transfer to Magenta Health - our view is that communication is an integral part of family medicine;

• If a patient with limited English ability wishes to register with Magenta Health please be aware that a delegate/translator may be required to help facilitate booking appointments, online correspondence, and in-person appointments