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Where are you? How do I get there?
Is there parking nearby?
When are the clinics open?
Are animals allowed?
What languages are spoken?
Are there services not covered by OHIP?
Do I need OHIP coverage? What if I am covered by another health plan?
I just had a baby and need to bring my newborn baby in to see the doctor - what do I do?
I have been referred to Magenta Health by the Healthcare Connect service, what do I do next?
How do I schedule an appointment?
How do I cancel or reschedule an appointment?
How do I change my online scheduling password or email address?
Why can’t I schedule multiple appointments on the same day?
How can I ask my doctor medical questions or make medical requests?
How can I request a copy of my medical records?
Where do I go to get my blood/imaging test done?
How do I obtain a copy of my imaging reports / scans / films / disk / etc ...
How can I have my prescription renewed without coming in to see my doctor?
Where can I have my prescription filled?
I changed my email address, phone number, or mailing address - how do I notify the clinic?
My OHIP is expired, or is about to expire - what should I do?
I renewed my OHIP card - how do I notify the clinic?
Our physicians have compiled a list of websites they commonly recommend to their patients. We will be adding to this list as time goes on, so please keep checking back.
Uninsured services and block fees
Patient Communication Policy
Technology Use Policy
Protecting Patient Privacy
Physician Switching Policy
Zero Tolerance Policy
Clinic Switching Policy
Seeing Multiple Magenta Health Physicians
Other Health Care Providers
Fragrance Free Policy