Most of the care you receive at Magenta Health is covered by the Ontario Health Insurance Plan (OHIP), so there’s no cost to you for medically necessary visits.

However, there are some services that OHIP doesn’t cover. If you choose to access these, a fee may apply.

Common examples include:

Sick notes for work or school
Forms for insurance, travel, taxes, or other requests
Prescription renewals without an appointment
Travel advice or uninsured vaccines
Missed appointments or late cancellations (with less than an hour's notice)

Across all of these services, fees reflect the time and resources required to review, complete, and respond to requests outside scheduled visits, while supporting consistent, high-quality care.

For example:

If you need a prescription renewal, this can usually be done during an appointment at no cost. We typically ask patients to book a quick follow-up (sometimes virtually) to review medications and provide refills.

If a refill is requested without an appointment, your physician may still review your chart and submit it, and that’s when a fee may apply.

HOW PAYMENT WORKS

There are two ways to pay for uninsured services:

1. Pay Per Service

You can pay for services individually, only when you need them. Most services typically range from $15 to $50, depending on the request.

2. Annual Subscription

You can also choose to pay a single annual fee of approximately $125 per year (rates may vary by physician), which includes many of the services listed above.

This may be a good option if you expect to request forms, notes, or prescription renewals more frequently and prefer a consistent, predictable cost.

You can sign up for the Annual Uninsured Services Subscription (USS) here.

MESSAGING YOUR DOCTOR

Some types of communication may be handled through secure messaging.

Administrative messages (like scheduling) are free of charge.

Additional messages outside of this may be offered on a pay-per-use basis.

If messaging is appropriate for your concern, you’ll see the option when booking. Otherwise, you’ll be guided to book an appointment.

IMPORTANT TO KNOW

The annual subscription is optional
You can always choose to pay per service
Your access to care is never affected by your choice
We do not offer concierge or priority care based on payment

INTERESTED IN SIGNING UP?

If you think you would benefit from the Annual Uninsured Services Subscription, you can sign up here.

Your subscription simplifies routine requests with a single annual fee, and our <Better Care/> campaign supports ongoing improvements to the tools we use to deliver faster, safer, and more reliable care.

Learn more about how we’re strengthening care at Magenta Health and across clinics in Canada, or support our efforts here.