Online Scheduling Status

As we're required to operate our own servers by government regulation, there will be occasional periods of time where online scheduling is unavailable due to, for example, server maintenance, power outages, or internet connection failures.

Current Status:

Online scheduling is down due to scheduled maintenance.

Temporary Workaround: N/A.


PLEASE DO NOT EMAIL OR CALL TO SCHEDULE APPOINTMENTS
We unfortunately don’t have the ability to schedule appointments either.

Kindly check back after the expected time of resolution (if available).

Expected Time of Resolution:

2AM - Jan 24, 2026

  • May 3, 2024: ~12:30:PM 6:00PM - morning. Reason: Connectivity / ISP issue

    January 16, 2024: ~4:15PM - 5:30PM. Reason: Upgrade error

    February 27, 2023: 10:30AM. Reason: power outage

    February 25, 2023: 2:00AM - morning. Reason: scheduled maintenance

    Jan 21, 2023: 11:00PM - morning. Reason: scheduled maintenance

    Jan 4, 2023: 1:00PM - 9PM. Reason: power outage at clinic

    December 23, 2022: 1:00AM - morning. Reason: scheduled maintenance

    December 5, 2022: 10:00PM - morning. Reason: ISP issue

    November 28, 2022: 11:00PM- morning. Reason: scheduled maintenance

    October 30, 2022: 11:00PM- morning. Reason: scheduled maintenance

    October 21, 2022: 11:00PM- morning. Reason: scheduled maintenance

    July 28, 2022: 7:30PM - morning. Reason: Connectivity / ISP issue

    July 24, 2022: 7:30AM - morning. Reason: Connectivity / ISP issue

    April 30, 2022: 10:30PM - morning. Reason: scheduled maintenance

    March 10, 2022: 1:15AM - morning. Reason: scheduled maintenance

    November 13, 2021: 1:40AM - morning. Reason: scheduled maintenance

    October 31, 2021: 5:41AM - morning. Reason: connectivity outage

    October 14, 2021: 5:41AM - 6:15AM. Reason: significant scheduled maintenance.

    October 9, 2021: 4:50PM - 2PM(+1). Reason: significant scheduled maintenance.

    September 27th, 2021: 11:00PM- 1AM. Reason: scheduled maintenance

    September 10th, 2021: 11:44PM- morning. Reason: scheduled maintenance

    September 4th, 2021: 10:11PM- morning. Reason: scheduled maintenance

    August 27th, 2021: 10:21PM- morning. Reason: scheduled maintenance

    August 20th, 2021: 11:11PM- morning. Reason: scheduled maintenance

    August 13th, 2021: 11:36PM- morning. Reason: scheduled maintenance

    July 28th, 2021: 4:50AM- morning. Reason: scheduled maintenance

    July 16th, 2021: 1:12AM- morning. Reason: scheduled maintenance

    June 10th, 2021: 10:15PM - morning. Reason: scheduled maintenance

    May 12th, 2021: 11:44PM - morning. Reason: scheduled maintenance

    May 6th, 2021: 12:14AM - morning. Reason: scheduled maintenance

    April 14, 2021: 10:32PM - morning. Reason: scheduled maintenance

    February 13, 2021: 2:41AM - 3:46AM. Reason: scheduled maintenance

    February 11, 2021: 10:22PM - 11:50PM. Reason: scheduled maintenance

    October 17, 2020: 1:44AM - 4:35AM. Reason: scheduled maintenance

    April 29, 2020: 4:15PM - 6:15PM. Reason: power outage

    January 17, 2020: 9:15PM - 11AM. Reason: emergency maintenance to recover from power outage

    April 11, 2019: 11:52PM - 1:20AM (+1). Reason: server maintenance

    January 26, 2019: 9:22PM - 8:59AM. Reason: server upgrade

    January 25, 2019: 7:35PM - 9:35PM. Reason: clinic network upgrade

    January 19, 2019: 9:15PM - 11:12AM (+1). Reason: clinic network upgrade

    June 15, 2018: 12:15AM - 5:00PM (+1). Reason: clinic software upgrade

    May 12, 2018: 10:40PM - 1:02AM. Reason: clinic hardware upgrade

    May 12, 2018: 2:40PM - 3:58PM. Reason: clinic internet upgrade

    November 30, 2017: 8:45PM - 1:35AM. Reason: clinic internet connection failure.

    July 9, 2017: 6:30AM - 9:55PM. Reason: internet connection failure.

    Oct 29, 2016: 1:48PM - 6:02PM. Reason: upgrade to core clinic systems.

    June 19, 2015: 9:42AM - 10:56AM. Reason: clinic internet connection failure

    June 17, 2015: 10:12AM - 11:02AM. Reason: hardware failure at third-party data center

    April 30, 2015: 9:43AM - 10:53AM. Reason: clinic internet connection failure

    March 29, 2015: 12:01AM - 12:30AM. Reason: server upgrades

    March 9, 2015: 3:28AM - 3:37AM. Reason: clinic internet connection failure