What services would I receive as a family physician?
Broadly speaking, Magenta Health is responsible for supplying you with the following:
- the physical space and supplies that you need to see patients
- administrative processes, systems, & staff
- a technology platform
This specifically includes at least the following services that we often get asked about:
- billing & reconciliation
- paperless processes & remote access
- online appointment scheduling
Is there a nurse?
What EMR is being used?
We use OSCAR. It's admittedly not the prettiest EMR, but it has the major advantage of being open-source, meaning we have the ability to add to and make changes to it on our own schedule, instead of needing to wait for a vendor to do so.
Online appointment scheduling is a great example of this - we've integrated OSCAR with an online scheduler to give patients the ability to make, cancel, and reschedule appointments online 24/7. We were even featured on CTV for our online scheduling technology!
How are Magenta Health clinics & exam rooms equipped?
Our Riverside location has 11 nearly identical and fully-equipped examination rooms as well as a nurse/admin room. We also have a large and bright staff lounge with 16' ceilings, 2 open work spaces with shared computers, and 2 private work areas for making calls or if quiet is required. Have a look around our first clinic here.
Our Midtown location has 18 nearly identical and fully-equipped examination rooms including a procedure room, a nurse/admin room and a pharmacy on site. We also have a large and bright staff lounge and 2 open work spaces with shared computers. Have a look at the clinic here.
Future clinics will be similarly equipped.
Questions or Interested in Visiting?
Contact Dr. Marco Lo with any questions or if you'd like to schedule a visit.